What are you looking forward to? Deliberate positivity as a promising strategy for conversational agents
L Ferland, R Owan, Z Kunkel, H Qu, M Gini, W Koutstaal- ACM Transactions on Interactive Intelligent Systems, 2025 dl.acm.org
Conversational agents (CAs) are one of the most promising technologies for helping older adults maintain independence longer by augmenting their support and social networks. Voice-based technology in particular is especially powerful in this regard due to its accessibility and ease of use. There is also a growing body of evidence supporting the potential use of such technology in mitigating common issues such as loneliness and